Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Pettis

Dallas,TX

Summary

Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excels in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.

Overview

6
6
years of professional experience

Work History

Server

Papadeaux Seafood Kitchen
Dallas, TX
03.2024 - 07.2025
  • Delivered elevated guest experiences in a high-volume, upscale restaurant setting.
  • Managed multiple tables while maintaining professionalism, speed, and attention to detail.
  • Collaborated with hosts, bartenders, and kitchen staff to ensure smooth service flow.
  • Resolved guest concerns promptly and gracefully, contributing to customer loyalty and satisfaction.

Operations Area Manager II

Amazon
Haslet, TX
07.2022 - 10.2024
  • Led 100+ associates in a robotics warehouse, managing workflows and process efficiency.
  • Directed capital improvement projects to enhance facility layout and operations.
  • Collaborated across departments (HR, Engineering, Safety) to improve employee experience.
  • Spearheaded initiatives for mental health and wellness on-site.
  • Acted as executive board member for Amazon's Black Employee Network (BEN).

Server

Bonefish Grill
Harrisburg, PA
08.2021 - 05.2022
  • Delivered one-on-one styling service and product knowledge to shoppers.
  • Assisted in floor restocking, returns, and maintaining high visual standards.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained organized displays to enhance product visibility and appeal.
  • Handled customer inquiries and resolved issues promptly and professionally.

Sales & Marketing Intern

Sanofi Pasteur
Swiftwater, PA
06.2019 - 08.2019
  • Conducted campaign analysis and supported internal marketing strategy.

Education

Bachelor of Science - Marketing

The Pennsylvania State University
State College, PA

Skills

  • Retail & Hospitality Operations
  • Inventory Management & Stock Replenishment
  • Customer Experience & Communication
  • Merchandising & Store Presentation
  • Team Collaboration & Support
  • Cleanliness & Organizational Standards
  • High-Volume, Fast-Paced Environments
  • Problem Solving & Multitasking
  • content creation

Timeline

Server

Papadeaux Seafood Kitchen
03.2024 - 07.2025

Operations Area Manager II

Amazon
07.2022 - 10.2024

Server

Bonefish Grill
08.2021 - 05.2022

Sales & Marketing Intern

Sanofi Pasteur
06.2019 - 08.2019

Bachelor of Science - Marketing

The Pennsylvania State University

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