Jada Price
Christiansburg,VA
Summary
Organized and dependable professional with experience in administrative support, data entry, records management, document review, scheduling, telephone support, and customer service. Experienced in maintaining accurate databases and confidential records, coordinating daily workflows, reviewing documentation for quality and accuracy, and communicating with team members. Self-motivated, detail-oriented, and able to prioritize multiple responsibilities while meeting deadlines.
Overview
11
11
years of professional experience
Work History
NURSING SCRIBE
New River Dermatology
Blacksburg, VA
03.2021 - Current
- Executed precise data entry and maintained information across multiple software programs and databases to support efficient operations.
- Create, maintain, and update electronic records while ensuring information is accurate, organized, and accessible.
- Review transcription documents for quality assurance, identifying and correcting errors to maintain accuracy and completeness.
- Provide completed documentation to physicians and other providers for review and signature.
- Oversaw reception-area telephone coverage by answering incoming calls, addressing inquiries, scheduling appointments, directing calls to appropriate departments, and enhancing patient communication.
- Communicate professionally with patients, providers, and coworkers while maintaining a welcoming and service-focused environment.
- Handle sensitive patient information with professionalism, discretion, and attention to confidentiality.
CERTIFIED NURSING ASSISTANT
Carilion Clinic
Radford, VA
06.2017 - 03.2021
- Documented patient care activities and maintained accurate charts to support high-quality care delivery.
- Communicated critical patient information among nurses and physicians to enhance treatment coordination and patient outcomes.
- Documented and reported observations, complaints, and relevant patient information clearly and promptly.
- Entered reports and information into practice databases, ensuring accuracy and completeness to facilitate effective patient management.
- Maintained a daily schedule in coordination with the charge nurse to prioritize essential responsibilities and workflow needs.
DELI ASSOCIATE / CASHIER
Slaughters Supermarket
Floyd County, VA
09.2015 - 06.2017
- Delivered efficient, courteous customer service, addressing customer questions and concerns to enhance satisfaction.
- Accurately processed payments, returns, and exchanges while operating the cash register.
- Resolved and de-escalated customer issues using professional communication and problem-solving skills.
- Organized displays and merchandise areas to streamline store operations and improve customer experience.
Education
High School Diploma -
Floyd County High School
Floyd, VA05-2017
Skills
- Data Entry
- Database management
- Efficient in Microsoft word, Excel, PowerPoint, and Sharepoint
- Quality assurance
- Administrative Support
- Scheduling
- Confidential Information
- Workflow Coordination
- Efficient in Microsoft word, Excel, PowerPoint, and Sharepoint
- Time Management
- Multitasking
- Written & Verbal Communication
- Policy Compliance
- Teamwork & Professionalism
Timeline
NURSING SCRIBE
New River Dermatology
03.2021 - Current
CERTIFIED NURSING ASSISTANT
Carilion Clinic
06.2017 - 03.2021
DELI ASSOCIATE / CASHIER
Slaughters Supermarket
09.2015 - 06.2017
High School Diploma -
Floyd County High School