Summary
Overview
Work History
Education
Skills
Certification
PROJECT MANAGEMENT PROJECTS
Timeline
Generic

Jada Ray

Atlanta,GA

Summary

Operations-focused project coordination professional with experience managing timelines, task flow, and communication in fast-paced service and client-facing environments. Known for maintaining accurate records, supporting team execution, and improving intake and service processes through CRM, EMR, and organized documentation. Brings cross-functional collaboration, calendar management, and resource tracking to support efficient business operations.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Restaurant Host & Barista

Hilton Atlanta
Atlanta, GA
08.2022 - 02.2024
  • Coordinated high-volume orders to ensure timely service delivery. and collaborated with team members to execute timely service.
  • Managed daily operations in a high-volume hospitality environment, ensuring speed, accuracy, and adherence to service standards.
  • Oversaw inventory management, performed cash reconciliation, and organized work areas to enhance operational efficiency.

Intake Coordinator

Spartan Law Group
Atlanta, GA
05.2025 - 08.2025
  • Managed high-volume client intake workflows, ensuring accurate documentation and timely follow-up for improved client experience.
  • Coordinated communication between attorneys and clients, facilitating timely case progression and resolution.
  • Streamlined intake response and communication processes, enhancing workflow efficiency.
  • Conducted eligibility screenings and maintained case information within CRM systems.
  • Maintained confidentiality and compliance standards while managing sensitive documentation.

Sales Associate

Skims Body Inc.
Miami, FL
10.2024 - 01.2025
  • Engaged customers to drive sales and achieve monthly targets, contributing positively to overall team performance.
  • Supported inventory replenishment and POS reconciliation, optimizing processes in a high-volume retail environment.
  • Collaborated with merchandising and operations teams to ensure inventory accuracy, enhancing daily business operations.

Intake Coordinator

Avana Plastic Surgery
Miami, FL
06.2024 - 10.2024
  • Coordinated scheduling logistics for consultations, procedures, pre-operative testing, and follow-up activities to ensure seamless patient experiences.
  • Facilitated communication among patients, clinical staff, and internal teams to ensure timely execution of scheduled procedures.
  • Managed multiple concurrent appointments and workflow requirements using CRM and EMR systems.
  • Assisted with marketing initiatives designed to increase patient acquisition and support business objectives.
  • Processed invoices and maintained accurate documentation to support operational decision-making.

Food and Beverage Supervisor

Signia By Hilton Atlanta
Atlanta, GA
02.2024 - 05.2024
  • Coordinated daily operations by managing staff workflows, delegating responsibilities, and ensuring seamless execution during high-volume service periods and large-scale events.
  • Led cross-functional coordination between kitchen, service, and event teams to ensure timely delivery of food and beverage services.
  • Managed competing operational priorities while maintaining service quality, brand standards, and guest expectations.
  • Coordinated resources and allocated tasks to ensure operational continuity during high-demand periods.
  • Implemented process improvements that enhanced team efficiency and streamlined service execution.

Education

Bachelor of Science - Business Administration, Concentration in Project Management

Southern New Hampshire University
New Hampshire, OH
01-2026

Skills

  • Scheduling Coordination
  • Inventory Management
  • Process Improvement
  • Project Documentation
  • Cross-Functional Collaboration
  • Team Leadership
  • Client Relationship Management
  • Stakeholder Communication
  • Microsoft Office Suite
  • Project Coordination

Certification

Spelman College – Project Management Certificate, CAPM – Certified Associate in Project Management Candidate – Exam Planned 2026

PROJECT MANAGEMENT PROJECTS

  • Software Development Project – SNHU, Developed a project structure covering requirements analysis, UI development, feature development, customization, and system testing., Created a Work Breakdown Structure (WBS) to organize project deliverables, activities, estimated effort, and dependencies., Applied project scheduling and resource-planning concepts to evaluate project execution.
  • Product Launch Project – SNHU, Developed project scope, stakeholder considerations, deliverables, and task structure for the launch of a new food product., Created a Work Breakdown Structure and analyzed stakeholder influence to support project planning and execution.
  • Live Music Production Project – Taylor Nixon Live, Coordinated a small-scale music production project involving an artist, musicians, scheduling, and recording requirements., Managed project timing, organization, delegation, and resource constraints while working within a zero-dollar budget., Coordinated team members and project activities to support completion of the planned music video production.

Timeline

Intake Coordinator

Spartan Law Group
05.2025 - 08.2025

Sales Associate

Skims Body Inc.
10.2024 - 01.2025

Intake Coordinator

Avana Plastic Surgery
06.2024 - 10.2024

Food and Beverage Supervisor

Signia By Hilton Atlanta
02.2024 - 05.2024

Restaurant Host & Barista

Hilton Atlanta
08.2022 - 02.2024

Bachelor of Science - Business Administration, Concentration in Project Management

Southern New Hampshire University
Jada Ray