Summary
Overview
Work History
Education
Skills
Certification
RELEVANT COURSE WORK
Timeline
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JADA REED

Cleveland,OH

Summary

Enthusiastic highly motivated customer service specialist with exceptional client relations. Efficient team player dedicated to problem solving and specializing in offering services and products, addressing consumer needs. Technical proficiencies include Microsoft Office, Windows Operating Systems, Hardware/Software, Internet and Computing Fundamentals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Art Gallery Attendant

The Cleveland Museum of Art
11150 East Blvd Cleveland Ohio
11.2021 - Current
  • The Gallery Attendant provides assistance and simple directions to visitors as well as protecting the Museum’s collection, staff and visitors against fire, theft and accidents
  • Monitosr visitors, staff, vendors, volunteers, and contractors flow through metal detectors at points of entry for potential weapons
  • The Gallery Attendant provides assistance and simple directions to visitors as well as protecting the Museum’s collection, staff and visitors against fire, theft and accidents
  • Monitors visitors, staff, vendors, volunteers, and contractors flow through metal detectors at points of entry for potential weapons

Babysitter

Home Day Care
01.2019 - Current
  • Maintained a healthy and safe environment for the children
  • Observed and monitored children's play activities
  • Communicated with children's parents about daily activities, behaviors, and related issues

Cook

Pizza Hut
06.2016 - 11.2018
  • Prepared food according to specifications and using approved recipes and proper portion
  • Adhered to strict safety, sanitation, quality and cleanliness guidelines to ensure food was of highest quality
  • Restocked service line with product during peak periods

Community Advocate

Saint Phillip Neri Catholic Church
06.2015 - 08.2016
  • Assisted in designing programs and ensured inclusion of various recreation and sports activities
  • Participated in small group meetings, oversaw peer counseling programs, arranged and lead youth activities
  • Maintained community garden and sorted can goods for distribution to local community organizations
  • Designed and painted an inspiration mural

Education

Information Technology

Youth Opportunities Unlimited
08.2020

STNA - undefined

Cuyahoga Community College
12.2019

High School Diploma - undefined

Collinwood High School
06.2016

Skills

  • Problem-Solving
  • Communication
  • Microsoft Office
  • Internet Applications
  • Operating Systems
  • Interpersonal
  • Time Management
  • Customer Service
  • Empathy

Certification

  • IC3 GS5 Certification 8/2020
  • State Tested Nursing Assistant 12/2019
  • CPR/ First Aid/AED 12/2019

RELEVANT COURSE WORK

  • Computing Fundamentals
  • Managing Applications
  • Managing Device
  • Windows Operating Systems
  • Network and Mobile Devices
  • System Maintenance
  • Hardware/Software
  • Security Concepts

Timeline

Art Gallery Attendant

The Cleveland Museum of Art
11.2021 - Current

Babysitter

Home Day Care
01.2019 - Current

Cook

Pizza Hut
06.2016 - 11.2018

Community Advocate

Saint Phillip Neri Catholic Church
06.2015 - 08.2016

Information Technology

Youth Opportunities Unlimited

STNA - undefined

Cuyahoga Community College

High School Diploma - undefined

Collinwood High School