Jada Rogers
Bartow,FL
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Machine Operator
SAINT GOBAIN Phoenix Coating
09.2023 - 02.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Customer Service Representative
GC Services
09.2021 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Representative
Vector Marketing Company
06.2021 - 09.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Program - Medical Assiting
Florida Technical College
Lakeland, FL08-2025
High School Diploma -
Polk State College
Winter Haven, FL05-2021
Skills
- Medical terminology knowledge
- Customer service
- Patient scheduling
- HIPAA compliance
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Electronic health records
- Electronic medical records
- Insurance verification
- Professionalism and ethics
Certification
- FL Driver's License
Languages
English
Native or Bilingual
Interests
- Cooking
- I enjoy helping others and giving back to the community
- Reading
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Machine Operator
SAINT GOBAIN Phoenix Coating
09.2023 - 02.2024
Customer Service Representative
GC Services
09.2021 - 08.2023
Sales Representative
Vector Marketing Company
06.2021 - 09.2021
Program - Medical Assiting
Florida Technical College
High School Diploma -
Polk State College
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