Jada Sanady
Denver,CO
Summary
Driven professional with a proven track record in consumer banking and customer service, notably at Mohegan Sun Casino. Excelled in cash management and risk mitigation, enhancing client satisfaction and operational efficiency. Skilled in analytical thinking and creative problem-solving, consistently delivering results beyond expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Banker
Mohegan Sun Casino
Uncasville, CT
08.2023 - 09.2024
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Opened, closed, and updated accounts for customers.
- Balanced teller drawers and ATM cash.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Maintained friendly and professional customer interactions.
Cashier
Krispy Kreme
Uncasville, CT
02.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved efficiency, organized checkout area for optimal workflow.
Education
High School Diploma -
New London High School
New London, CT06.2022
Skills
- Customer Service
- Cash Handling
- Creative Thinking
- Cash Management
- Consumer Banking
- Analytical Thinking
- Self-motivated nature
- Money transfers
- Know Your Customer
- Bank Sales
- Teller experience
- Risk Mitigation
- ATM balancing
Accomplishments
• Graduated High School a year early.
Languages
English
Native or Bilingual
Timeline
Banker
Mohegan Sun Casino
08.2023 - 09.2024
Cashier
Krispy Kreme
02.2022 - 08.2023
High School Diploma -
New London High School