Casey Smith
New Orleans,LA
Summary
Dedicated Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Resourceful leader offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
22
22
years of professional experience
Work History
Manager Retail Dietary Support
AraMark Food Service
New Orleans, LA
10.2021 - Current
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed daily paperwork and computer entry of sales data as established by management.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Organized meetings for up to(50)staff members to discuss upcoming promotions, key strategies and task
Director of Operations
McDonald's Restaurants
New Orleans, LA
02.1999 - 03.2020
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Education
Associate of Arts - Business Administration And Management
Cameron College
New Orleans, LASkills
- Sales Tracking
- Management Training
- Payroll Submission
- Personnel Supervision
- Department Oversight
- Problem Anticipation and Resolution
- Desktops, Laptops and Mobile Devices
- P&L Administration
Timeline
Manager Retail Dietary Support
AraMark Food Service
10.2021 - Current
Director of Operations
McDonald's Restaurants
02.1999 - 03.2020
Associate of Arts - Business Administration And Management
Cameron College
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