Hi, I’m
Jashawn Samuels
Aircraft mechanic
Covington,United States
Summary
A dynamic worker with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
years of professional experience
Work History
Bath & Body Works
Sales Associate/ Key Holder
02.2022 - Current
Job overview
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled day-to-day shipping and receiving
- overseeing more than 180-300 packages per day.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Victoria's Secret & PINK
Sales Associate Manager
01.2021 - 10.2022
Job overview
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Accomplished multiple tasks within established timeframes.
Tropical Smoothie
Server Shift Leader
08.2020 - 10.2020
Job overview
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Served cold meals, soups, hot meals, and beverages and offered refills.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Education
Newton High SchoolCovington, GA
High School Diploma
05.2022
Skills
- Safety Procedures
- Team Oversight
- Conflict Mediation
- Food and Beverage Pairings
- Seating Assignment Preparation
- Excellent People Skills
- Strong Interpersonal Communication
- Customer Needs Assessments
- Customer Service
- Multitasking Strengths
- Critical Thinking
Timeline
Sales Associate/ Key Holder
Bath & Body Works
02.2022 - Current
Sales Associate Manager
Victoria's Secret & PINK
01.2021 - 10.2022
Server Shift Leader
Tropical Smoothie
08.2020 - 10.2020
Newton High School
High School Diploma