Jada Vest
Hartselle,Alabama
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
5
5
years of professional experience
Work History
Assessment Clerk
Morgan County License Commissioner's Office
06.2021 - Current
- Processed vehicle title paperwork accurately and efficiently, ensuring compliance with state DMV regulations and dealership policies.
- Collaborated with internal departments to track and manage vehicle inventory and ensure timely delivery to customers.
- Maintained organized and up-to-date files for all vehicle titles, registration, and other documentation.
- Resolved customer inquiries regarding title and registration issues, providing clear and concise information and excellent customer service.
- Coordinated with third-party vendors, such as lien holders and insurance companies, to ensure timely and accurate processing of title and registration paperwork.
- Conducted regular audits of vehicle records and titles to ensure accuracy and completeness.
- Trained and mentored new title clerks on dealership policies and procedures.
- Maintained a working knowledge of changes in state and federal regulations related to vehicle titles and registration.
- Processed and filed DMV forms, including dealer reassignments, power of attorney, and duplicate titles.
- Identified opportunities for process improvements and recommended changes to management.
Public Service Clerk
Decatur Public Library
06.2019 - 06.2021
- Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used.
- Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
- Open and close library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment.
- Answer routine inquiries, and refer patrons in need of professional assistance to librarians.
- Take action to deal with disruptive or problem patrons.
- Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
- Enter and update patrons' records on computers.
- Send out notices and accept fine payments for lost or overdue books.
Education
In process - Computer Science
Calhoun Community College
Associates Degree - General studies
Calhoun Community College
05.2019
Elementary Education -
Athens State University
01.2019
Skills
- General Ledger Entries
- Database Management
- Financial Documentation
- Deadline Adherence
- Customer Account Management
- Database entry
- Confidentiality handling
- Record preparation
- Basic accounting
- Cash Handling
Accomplishments
- Phi Theta Kappa, Calhoun Community College
- Sigma Kappa Delta, Calhoun Community College
Relative Experience
- Public Service Clerk, Decatur Public Library, Communicated with 100+ patrons per day, Helped patrons with computer related issues, Cataloged inventory daily, Helped with various IT issues, Planned and organized children programs, Used interlibrary loan system, 06/2019, 06/2021
- Assessment Clerk, Morgan County License Commissioner's Office, Assists with hundreds of customers a day, Complies with State and federal laws, Processed vehicle titles in accordance with state guidelines, Works with Excel, and Word daily, IT troubleshooting, 06/2021, Present
References
- Cody Tolbert, Personal, 205-353-8714
- Bethany Compton, Danville High School, Danville High School, Danville, Alabama, 35619, 256-735-8303
- Rhonda Bolan, Decatur Public Library, Decatur Public Library, Decatur, Al, 35601, 256-353-2993
Timeline
Assessment Clerk
Morgan County License Commissioner's Office
06.2021 - Current
Public Service Clerk
Decatur Public Library
06.2019 - 06.2021
In process - Computer Science
Calhoun Community College
Associates Degree - General studies
Calhoun Community College
Elementary Education -
Athens State University
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