Jada West
Los Angeles,USA
Summary
Dependable and customer-focused professional with experience in rideshare driving and patient services, seeking a Medical Delivery Driver position. Skilled in medical office operations, HIPAA compliance, and safe transport logistics. Proven ability to manage time, prioritize tasks, and deliver exceptional service in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Mental Health Housing Coordinator
Brilliant Corners
- Coordinated housing placements for clients, including those with medical, financial, or special needs.
- Managed intake and assessments to determine housing eligibility and appropriate services.
- Communicated with landlords, social service agencies, and healthcare providers to secure stable placements.
- Scheduled and tracked client appointments, housing inspections, and follow-ups.
- Provided transportation assistance and resources when needed, ensuring clients reached appointments or new residences.
Patient Service Representative
UC Irvine
- Greeted and registered patients, scheduled appointments, and managed check-in/out processes.
- Handled confidential patient data in compliance with HIPAA regulations.
- Worked closely with nurses, physicians, and lab staff to coordinate services and ensure smooth operations.
- Answered phones, verified insurance, and updated electronic health records (EHR).
- Maintained calm, professional demeanor with patients in high-stress situations.
Rideshare Driver
Uber & Lyft
Los Angeles, CA, USA
03.2020 - Current
- Delivered reliable and secure transportation services to clients in Los Angeles.
- Maintained a 4.9+ star rating through excellent communication and on-time performance.
- Employed navigation systems to enhance route efficiency and decrease travel time.
- Uphold vehicle safety standards with regular inspections and cleaning.
- Built trust with passengers through courteous, reliable service.
- Executed business strategies as a self-employed professional.
Education
High School Diploma -
West Roxbury High School
West Roxbury01.2002
Skills
- Valid CA Driver’s License
- Clean driving record
- Knowledge of HIPAA regulations
- Patient confidentiality
- Medical office experience
- Customer service skills
- Route optimization
- GPS navigation
- Handling sensitive materials
- Vehicle safety checks
- Basic maintenance
- Excellent communication
- Problem-solving
- Able to lift 40–50 lbs
- Time management
- Affordable housing
- Case management
- Attention to detail
- Multitasking Abilities
Certification
- HIPAA Compliance Training
- Defensive Driving Course
- Basic First Aid or CPR
- Bloodborne Pathogens Training
Timeline
Rideshare Driver
Uber & Lyft
03.2020 - Current
High School Diploma -
West Roxbury High School
Mental Health Housing Coordinator
Brilliant Corners
Patient Service Representative
UC Irvine