Jada Wolf
Petoskey,MI
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the retail and food industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialized in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Sales Associate
Vintage To Vogue
08.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Beverage Cart Attendant
Crooked Tree Golf Club
06.2023 - 08.2023
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
High School Diploma -
Petoskey High School
Petoskey, MI06.2023
Skills
- Cleaning Techniques
- Cash Handling Accuracy
- Checking Inventories
- Policy and Procedure Adherence
- Verbal and Written Communication
- Customer Service
- Time Management
- Teamwork and Collaboration
Timeline
Beverage Cart Attendant
Crooked Tree Golf Club
06.2023 - 08.2023
Sales Associate
Vintage To Vogue
08.2020 - Current
High School Diploma -
Petoskey High School
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