Summary
Overview
Work History
Education
Skills
As a side Hobbie I enjoy doing professional makeup. I done prom , weddings ,Sweet 15, baby shower an
Timeline
Generic

Jadah Cruz

Summerfield,FL

Summary

I am 24 years old, almost 3 years in property management excelling in customer service and relationship building. Skilled in sales techniques and creative problem-solving, I enhanced guest satisfaction and streamlined operations, contributing to a welcoming atmosphere and improved service quality. Committed to achieving results and fostering positive experiences.

Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.

Overview

9
9
years of professional experience

Work History

Host

Nancy Lopez Legacy Country Club
10.2022 - 03.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Leasing Consultant

West Village Apartments
03.2023 - Current
  • I attended in a Lease up community, I also worked with Yardi Voyager and Crm. Also with the responsibility of being the events coordinator for our community. Also with the task of taking market surveys from our comps Every week.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
  • Boosted property revenue by skillfully negotiating lease terms and rent increases.

Server, Bartender and Host

Mezza Luna Italian Restaurant
12.2019 - 10.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

CNA, Rehab Technician

The Villages Rehab & Nursing Center
01.2021 - 01.2022
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Receptionist

Emerald Fox
08.2019 - 12.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Cashier

Dairy Queen Grill & Chill
03.2016 - 06.2018
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

GED -

Lake Sumpter
Sumterville, FL

Certification - Nursing Practice

Lake Sumter
Sumterville, FL
12.2021

Skills

  • Reporting and Correspondence
  • Business Processes and Procedures
  • Collection Actions
  • Background Check Process
  • Creative Problem-Solving
  • Sales Techniques
  • Market Trends
  • Lease Renewals
  • Property Tours and Inspections
  • Organized Mindset
  • Clear Communication
  • Customer Service
  • Relationship Building

As a side Hobbie I enjoy doing professional makeup. I done prom , weddings ,Sweet 15, baby shower an

I enjoy doing Professional Makeup I've done Prom, Weddings, Sweet 15 ,Baby showers and more.


Timeline

Leasing Consultant

West Village Apartments
03.2023 - Current

Host

Nancy Lopez Legacy Country Club
10.2022 - 03.2023

CNA, Rehab Technician

The Villages Rehab & Nursing Center
01.2021 - 01.2022

Server, Bartender and Host

Mezza Luna Italian Restaurant
12.2019 - 10.2022

Receptionist

Emerald Fox
08.2019 - 12.2019

Cashier

Dairy Queen Grill & Chill
03.2016 - 06.2018

GED -

Lake Sumpter

Certification - Nursing Practice

Lake Sumter