Jadan Aponte
West Grove
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Giant Food Stores
10.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring compliance with store standards.
- Operated cash register efficiently, processing transactions and handling customer payments accurately.
- Collaborated with team members to restock shelves promptly, optimizing product availability for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided support during peak hours, assisting in maintaining service quality and customer satisfaction levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
Walmart
07.2021 - 10.2024
- Engaged in product promotions, effectively communicating features and benefits to increase sales.
- Learned inventory management processes, contributing to accurate stock levels and order fulfillment.
- Adapted quickly to changing store policies and procedures, demonstrating flexibility in fast-paced environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Operated cash register efficiently, processing transactions and handling customer payments accurately.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Exercise Physiology
Neumann University
08.2027
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Relationship building
- Flexible schedule
- Professional demeanor
- Cleaning techniques
- Friendly, positive attitude
- Attention to detail
- Critical thinking
- Active listening
- Calm under pressure
Certification
CPR certified
Clinical/Shadowing
- Clinical hours in 12th grade (ATI PT clinic, Penn Medicine Southern Chester County)
- Shadowed therapists programming exercises and stretching muscles
- Also shadowed chiropractic (Hometown Health in Oxford, PA)
Timeline
Sales Associate
Giant Food Stores
10.2024 - Current
Sales Associate
Walmart
07.2021 - 10.2024
Bachelor of Science - Exercise Physiology
Neumann University