Jadda Becton
Millry,AL
Summary
Proven leader in travel management, adept at leveraging GDS knowledge and exceptional customer service to streamline operations and enhance client satisfaction. At BCD Travel, cultivated key relationships and led initiatives that significantly improved efficiency. Skilled in strategic planning and team motivation, consistently achieving and surpassing goals with a focus on results.
Overview
43
43
years of professional experience
Work History
Travel Consultant
BCD Travel
09.2001 - 11.2019
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Vice President of Automation
Brownell Travel
09.1985 - 07.2001
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Vice President of Operations
Destinations Travel
07.1979 - 09.1985
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- In charge of agents and maintaining computers.
Travel Consultant
ATS Travel and Tours
07.1978 - 07.1979
- Booked tickets for air, rail, and ground transportation.
- Managed complex international travel arrangements, ensuring smooth and seamless experiences for business travelers.
- Applied fare rules equitably to effectively meet needs of diverse business clients.
Travel Consultant
Talledega Travel
07.1976 - 07.1978
- Streamlined booking processes for improved efficiency and reduced errors in reservations.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
Education
Bachelor of Arts - Secondary Education
Auburn University
Auburn, AL06.1971
Skills
- Strong Communication Skills
- GDS knowledge
- Hotel Accommodations
- Travel research
- Exceptional customer service
- Administrative tasks
Timeline
Travel Consultant
BCD Travel
09.2001 - 11.2019
Vice President of Automation
Brownell Travel
09.1985 - 07.2001
Vice President of Operations
Destinations Travel
07.1979 - 09.1985
Travel Consultant
ATS Travel and Tours
07.1978 - 07.1979
Travel Consultant
Talledega Travel
07.1976 - 07.1978
Bachelor of Arts - Secondary Education
Auburn University
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