Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jade Afatasi

Washington

Summary

Reliable professional with deep-rooted experience in postal and delivery services. Specialize in maintaining high productivity levels and completing tasks efficiently under strict timelines. Key skills include route management, mail sorting accuracy, and safe driving practices. Excel in time management, problem-solving, and customer service, ensuring positive interactions.

Overview

9
9
years of professional experience

Work History

Assistant Rural Carrier

United States Post Office
Saint George
10.2021 - Current
  • Verified accuracy of addresses on packages prior to delivery.
  • Handled missing postage and returned mail for route customers.
  • Performed daily vehicle inspections before driving route deliveries.
  • Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
  • Used road maps or GPS to verify routes and designated addresses.
  • Organized, sorted and distributed incoming mail to designated locations within the post office.
  • Maintained records of items received, delivered and held in inventory.

Sales Associate

Dillards Department Store
Saint George
09.2019 - 10.2021
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Developed trusting relationships with customers by making personal connections.
  • Answered incoming telephone calls to provide store, products and services information.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Online Personal Shopper

Walmart
Saint George
01.2018 - 08.2019
  • Listened to customer needs to identify and recommend best products and services.
  • Completed pickup and shopping orders for customers within local area.
  • Suggested comparable products to replace out-of-stock items.
  • Greeted customers and provided excellent customer service.
  • Maintained accurate records of orders, returns, exchanges and payments.

Receptionist

Elite 1 Pro Appliances
Saint George
01.2016 - 12.2017
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

GED -

South West High School
St. George, UT
05-2018

Skills

  • Address verification
  • Vehicle inspection
  • Route planning
  • Mail sorting
  • Inventory management
  • Customer service
  • Communication skills
  • Safety compliance
  • Money management
  • Store maintenance
  • Product and service sales
  • Upselling
  • Appointment scheduling
  • Data entry
  • Problem solving
  • Conflict resolution
  • Service-oriented mindset

References

  • Reggie Ieremia -Supervisor (435) 817-2016
  • Mylee Antoni -Supervisor (435) 619-6251
  • Mike Sharpe -Supervisor (503) 409-5823

Timeline

Assistant Rural Carrier

United States Post Office
10.2021 - Current

Sales Associate

Dillards Department Store
09.2019 - 10.2021

Online Personal Shopper

Walmart
01.2018 - 08.2019

Receptionist

Elite 1 Pro Appliances
01.2016 - 12.2017

GED -

South West High School

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Jade Afatasi