Jade Blanding
MADISON HEIGHTS,VA
Summary
Caring home care attendant dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
9
9
years of professional experience
Work History
Home Care Attendant
Public Partnerships
03.2023 - Current
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted disabled clients to support independence and well-being.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Administered medication as directed by physician.
Cashier
Food Lion Delhaize Group
08.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Event Staff Member
Loc-in Festival
08.2021 - 09.2021
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Planned and maintained event timelines to track milestones and successfully reach event goals.
- Directed and supervised event staff volunteers to maintain seamless event operations.
- Monitored and evaluated event operations to confirm continual compliance with regulations.
- Collaborated with vendors to secure necessary event services and supplies.
- Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.
Cook
Quick-e Food Mart
03.2018 - 01.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Restaurant Waitress
The Filling Station
03.2018 - 11.2018
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Customer Service Agent
Advensus
07.2015 - 07.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Addressed customer account discrepancies and concerns.
- Communicated with clients regarding account services, statements, and balances.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Nelson County High School
Lovingston, VA06.2013
Skills
- Personal Care Assistance
- Medical Histories and Vital Statistics
- Clinical Quality Program Standards
- Management of Personnel Resources
- Patient and Family Interaction
- Learning Strategies
- Dressing assistance
- Patient and Family Interaction
- Learning Strategies
- Housekeeping tasks
- Patient and Family Interaction
- Learning Strategies
- Personal hygiene support
- Vital signs monitoring
- Bathing assistance
Additional Information
I have great communication skills, verbal and written. I'm very motivated and a fast learner and all about the customers satisfaction.
Timeline
Home Care Attendant
Public Partnerships
03.2023 - Current
Cashier
Food Lion Delhaize Group
08.2021 - 03.2022
Event Staff Member
Loc-in Festival
08.2021 - 09.2021
Cook
Quick-e Food Mart
03.2018 - 01.2019
Restaurant Waitress
The Filling Station
03.2018 - 11.2018
Customer Service Agent
Advensus
07.2015 - 07.2016
Nelson County High School
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