Jade Brouet
Naples,FL
Summary
Dynamic and multilingual professional with extensive experience in the hospitality sector, notably with Campagna Hospitality Group. Excelled in enhancing customer satisfaction and sales through expert food and beverage pairings and superior service. Demonstrates a strong work ethic and exceptional multitasking abilities, achieving a significant increase in average check values.
Overview
1
1
year of professional experience
Work History
Server
Campagna Hospitality Group
Naples, FL
06.2024 - Current
- Developed key customer relationships to increase sales.
- Identified opportunities for upselling additional products to customers.
- Increased average check average by upselling customers from shelf to premium products.
- Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
- Engaged guests through conversation about the various styles of wines available.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
Catering Server
Campagna Hospitality Group
Naples, FL
06.2024 - Current
- Coordinated with event coordinators to adjust service details as needed for optimal guest satisfaction.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Ability to perform synchronized service as well as improvise tasks needed to be performed to ensure smooth event.
Server
Trattoria Abruzzo
Naples, FL
01.2024 - 05.2024
- Served food and beverages to patrons and confirmed complete orders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
Bachelor of Science - Psychology
Florida State University
Tallahassee, FL12-2023
Skills
- Performance improvement
- Positive and professional
- Food and beverage pairings
- Strong work ethic
- Trilingual: Fluent in French, English, and Spanish
- Multitasking Abilities
Timeline
Server
Campagna Hospitality Group
06.2024 - Current
Catering Server
Campagna Hospitality Group
06.2024 - Current
Server
Trattoria Abruzzo
01.2024 - 05.2024
Bachelor of Science - Psychology
Florida State University
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