Summary
Overview
Work History
Education
Skills
Timeline
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Jade Croy

Rifle,CO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Brenden Theaters
10.2019 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Raft Guide

Whitewater Rafting LLC
05.2023 - 08.2023
  • Enhanced customer satisfaction by providing safe and enjoyable rafting experiences.
  • Increased repeat business by fostering strong relationships with clients and maintaining exceptional service standards.
  • Helped with trip preparation process, ensuring timely departures and organized gear distribution.
  • Contributed to company''s positive reputation through consistently receiving high ratings on post-trip evaluations.
  • Managed emergency situations effectively, resulting in minimal disruptions to the overall experience for guests.

Barista

Durango Joes
09.2022 - 04.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Bachelor of Arts - Clinical Psychology

Fort Lewis College
Durango, CO
05.2026

High School Diploma -

Rifle High School
Rifle, CO
05.2024

Skills

  • Time management
  • Organizational skills
  • Analytical thinking
  • Coachable
  • Inventory management
  • Staff Training and Development
  • Sales Strategies

Timeline

Raft Guide

Whitewater Rafting LLC
05.2023 - 08.2023

Barista

Durango Joes
09.2022 - 04.2023

Assistant Manager

Brenden Theaters
10.2019 - Current

Bachelor of Arts - Clinical Psychology

Fort Lewis College

High School Diploma -

Rifle High School

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Jade Croy