Jade Dean
Crestview,FL
Summary
Hardworking and reliable team worker with strong ability in multitasking and fast learning. Offering computer, customer services and hard working skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vet Technician
Southside Animal Hosital
Crestview , FL
11.2021 - Current
- Ensured that all safety protocols were followed when handling hazardous materials or operating equipment such as x-ray machines or anesthesia machines.
- Communicated effectively with clients regarding their pet's condition or treatment plan.
- Monitored vital signs of patients and recorded results in patient charts.
- Performed basic diagnostic tests such as fecal examinations or skin scrapings.
- Provided nursing care to hospitalized patients including administering fluids, feeding tubes, bandaging wounds, taking radiographs and performing lab tests.
- Performed physical exams, administered vaccinations and euthanized animals as needed.
- Dispensed medications, monitored drug reactions and provided client education on medication administration.
- Assisted with the collection of blood samples for laboratory testing.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Managed the inventory of medical supplies and medications.
CS Technician
North Okaloosa Medical Center
Crestview, FL
10.2020 - 11.2021
- Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures.
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
- Cleaned and sterilized operating rooms.
- Used diagnostic equipment and monitored patients during procedures using specialized machines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
Sales Manager
AA Tactical
Crestview, FL
05.2019 - 10.2020
- Provided information on company promotions and special sales to customers.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Hired and motivated 4-member sales team achieving over double in new sales per year.
- Collaborated with 4-person team to effectively manage double annual budget.
- Boosted monthly sales 50% and exceeded lead conversion and sales goals.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
My RV Mail
Assistant.To
Crestview, FL
10.2017 - 05.2019
- Sold stamps and money orders to mail customers along daily route.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Assisted customers in receiving oversized parcels by carrying items inside.
- Answered 20 calls per hour to assist with customer questions and concerns.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Sales/Bartender
Cash liquor
Crestview, FL
02.2016 - 04.2018
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Trained multiple new bartenders to increase knowledge of drink preparation and upselling techniques.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Created list of signature beverage items to increase overall revenue and patron loyalty.
- Stocked bar with beer, wine, liquor and related supplies.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Upsold customers from shelf to premium brands to help boost sales.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Planned and updated menus to capitalize on changing trends in customer preferences.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Offered preferred tables and other special accommodations to VIP customers.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
Education
High School Diploma -
Crestview High School
Crestview, FL5 2014
Some College (No Degree) -
Northwest Florida State College
Niceville, FLSkills
- HIPAA proficiency
- Surgical counts
- Multitasking
- Organizational skills
- Teambuilding
- Computer skills
- People skills
- Office equipment operations
- Multi-line telephone skills
- Document control
- Data entry
- Team Communication
- Diagnostic Imaging
- Wound Management
Accomplishments
Graduated the Crestview Police Department citizens police academy.
- Promoted from sales to sales manager, in less than 12-months
- Consistently maintained high customer satisfaction ratings.
Certification
CPR certification
BLS certification
Timeline
Vet Technician
Southside Animal Hosital
11.2021 - Current
CS Technician
North Okaloosa Medical Center
10.2020 - 11.2021
Sales Manager
AA Tactical
05.2019 - 10.2020
My RV Mail
Assistant.To
10.2017 - 05.2019
Sales/Bartender
Cash liquor
02.2016 - 04.2018
High School Diploma -
Crestview High School
Some College (No Degree) -
Northwest Florida State College
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