Jade Durmaj
Summary
Professional with strong expertise in auto detailing, delivering high-quality results through precise cleaning, polishing, and maintenance techniques. Consistently collaborates well with team members and adapts to changing needs, ensuring customer satisfaction and vehicle readiness. Known for reliability, attention to detail, and proactive approach to achieving optimal outcomes in vehicle appearance and condition. Skilled in using specialized tools and products, ensuring thorough and efficient service.
Overview
5
5
years of professional experience
Work History
Auto Detailer
Van Horn Auto
09.2022 - 02.2025
- Detailer cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.
Car Lot Manager
Kunes Auto Sales & Service
09.2021 - 09.2022
- Added and maintained key tags, inspection decals and window stickers for vehicles on sales lot.
- Parked vehicles in visually appealing ways to attract customer attention and increase sales.
- Drove automobiles to other dealerships or vendors for pickups and deliveries..
- Provided training for new employees, ensuring they had the necessary skills to perform their job duties effectively.
- Spot detailed vehicles for customers to take delivery
Shift Leader
Pizza Hut
11.2019 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Oregon High School
Oregon, WI06-2019
Skills
- Automotive detailing
- Interior detailing proficiency
- Customer service
- Team leadership
- Time management
- Inventory maintenance
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
- Quick learner
- Hardworking and responsible
Timeline
Auto Detailer
Van Horn Auto
09.2022 - 02.2025
Car Lot Manager
Kunes Auto Sales & Service
09.2021 - 09.2022
Shift Leader
Pizza Hut
11.2019 - 09.2021
High School Diploma -
Oregon High School
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