Jade French
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Color Guard Instructor
Hilton Central School District
08.2022 - Current
- Promoted a positive team culture by emphasizing respect, commitment, and collaboration among members.
- Established clear expectations for behavior during practices, competitions, and other group activities, enforcing disciplinary measures when necessary.
- Led practices on various techniques and routines such as flag spinning, dance movements to enhance student skills.
- Maintained proper equipment care.
Manager
McDonald's
03.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Front Desk Agent \ Intern
Delmonte Hotel Group
12.2023 - 06.2024
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Working Towards An Associates Degree - Hospitality
Monroe Community College
Rochester, NYHigh School Diploma -
Hilton High School
Hilton, NY06.2020
Skills
- Leadership Qualities
- Team Management
- Verbal and written communication
- Complex Problem-Solving
Certification
- Guest Service Gold Certificate, AHLEI - 11-16-2023
Timeline
Front Desk Agent \ Intern
Delmonte Hotel Group
12.2023 - 06.2024
Color Guard Instructor
Hilton Central School District
08.2022 - Current
Manager
McDonald's
03.2019 - Current
Working Towards An Associates Degree - Hospitality
Monroe Community College
High School Diploma -
Hilton High School
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