JADE GREEN

• Oversee team operations for timely execution of receivables and payables processing.
• Maintain strong, positive working relationships between accounting and operations teams.
• Achieved first position as team lead in accounting for the CMH branch.
• Successfully reached a team (continuous) goal of eliminating AR reserves for two consecutive months.

Front Desk Reception

• Ensure all visitors are properly vetted, checked into Proxyclick, and supplied with proper badges.
• Answer and direct phone calls to appropriate parties, utilizing internal systems for prompt resolution.
• Received multiple 'on the spot' awards for assistance in phone and customer communication.
• Relationships and reputation built with recurring subcontractors and visitors.

• Cultivated strong professional relationships with local customers to drive long-term business development.
• Supported sales team members to drive growth and development.
• Promoted customer satisfaction by delivering timely and personalized business reviews that addressed individual client needs.
• Aligned client needs with internal operations teams to ensure smooth transition and processing.

• Efficiently monitored workboard to meet KPIs, processing shipments timely and accurately.
• Consistently provided excellent customer service and anticipated customer needs.
• Kept up-to-date on regulations and changes related to filing entries.
• Three-time recipient of 'Employee of the month' for performance.

• Built a loyal clientele by consistently providing friendly and attentive service.
• Managed overall restaurant operations, including staffing, product ordering, and vendor management.
• Promoted a positive work environment while providing superior customer service.
• Reconciled cash flow and managed daily deposits.

• Focused on quality control and inventory management to minimize waste.
• Engaged in monthly regional meetings as establishment's Safety Leader, acquiring knowledge and implementing safety trainings, tools and processes.
• Managed and resolved customer complaints promptly and professionally.
• Consistently surpassed daily goals while fostering a positive team environment.