Jade Haro Gonzalez
Conover,NC
Summary
Bilingual, dynamic and detail-oriented professional with experience at Iredell Health System, excelling in providing quality customer service, HIPAA compliance and bilingual communication to patients. Interested in a full-time position in healthcare to help patients and gain more knowledge in this profession.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MOA I/CNA
Iredell Health Systen
02.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Translated documents, forms and other materials from English to Spanish.
Sales Associate
American Eagle Outfitters, Inc
11.2020 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
General Studies
Lenoir Rhyne University
Hickory, NCHigh School Diploma -
Newton-Conover High School
Newton, NC05-2021
Skills
- HIPAA compliance
- Bilingual -Spanish
- Multitasking and organization
- Time management
- Problem-solving
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
Timeline
MOA I/CNA
Iredell Health Systen
02.2023 - Current
Sales Associate
American Eagle Outfitters, Inc
11.2020 - Current
General Studies
Lenoir Rhyne University
High School Diploma -
Newton-Conover High School