Jade Joseph
Seminole Casino, Coconut Creek Florida
Hollywood,FL
5
years of professional experience
Dynamic and results-driven professional with extensive experience at Seminole Casino, excelling in guest service and stress tolerance. Proven ability to resolve disputes and enhance player experiences while managing complex table operations. Adept at maintaining accuracy and efficiency, showcasing strong time management and customer service skills in fast-paced environments.
Work History
Casino Table Games Dealer
2 Months- Verified wagers, paid winning hands, and collected losing bets in compliance with house procedures.
- Monitored table activity to identify irregular betting, chip discrepancies, and potential rule violations.
- Delivered professional guest service by explaining game rules and assisting players with table procedures.
- Shuffled, cut, and managed cards efficiently to support continuous gameplay and smooth dealer rotation.
- Balanced chip inventory and table fills while maintaining accurate accounting throughout shift.
- Resolved player questions and minor disputes with tact, fairness, and policy adherence.
Babysitter
3 Years 11 Months- Supervised children, ensuring safety, engagement, and age-appropriate routines
- Prepared meals and snacks while following dietary instructions and family preferences
- Maintained clean play areas, toys, and childcare supplies after daily activities
- Communicated clearly with parents about behavior, schedules, and daily needs
Customer Service Representative
1 Year 4 Months- Resolved customer inquiries with accurate information and prompt follow-up across phone and email channels.
- Managed appointment scheduling, calendar updates, and call routing for smooth front desk operations.
- Documented customer interactions in CRM systems to maintain accurate records and service continuity.
- Coordinated with internal teams to address escalations and close service issues efficiently.
Housekeeper
2 Years 7 Months- Cleaned rooms, kitchens, and bathrooms using effective sanitation methods and appropriate cleaning supplies.
- Organized housekeeping schedule to maintain consistent service and efficient task completion.
- Replenished linens, toiletries, and household supplies to support daily readiness.
- Inspected living areas for cleanliness, damage, and maintenance needs.
Education
Bachelor of Science - Legal Studies
High School Diploma
Skills
Stress tolerance
Quick learner
Patience and composure
Guest service
Customer service
Time management
Timeline
Casino Table Games Dealer
Seminole Casino, Coconut Creek Florida
09.2026 - CurrentRead More
Customer Service Representative
Receptionist Jobs
04.2025 - 08.2026Read More
Babysitter
Self-employeed
01.2023 - 12.2026Read More
Housekeeper
Self-employeed
01.2022 - 08.2024Read More
American Military University
Bachelor of Science from Legal Studies
Read More
Plantation High School
High School Diploma
Read More