Jade Kennamer
Huntsville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Server
The Standard Social Market
11.2025 - Current
- Utilized point-of-sale systems for order accuracy and processed payments seamlessly to improve customer experience.
- Resolved customer complaints promptly, maintaining positive relationships and fostering a welcoming atmosphere.
- Implemented suggestions to streamline service processes, enhancing overall efficiency within dining operations.
- Assisted in inventory management by tracking supplies and coordinating reorders to prevent shortages during busy shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Rosie's Cantina
10.2022 - 11.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to maximize workflow during peak hours.
- Trained new staff on menu items, service standards, and operational procedures to enhance team performance.
- Collaborated with kitchen staff to ensure timely food delivery and address any special dietary requests.
Director of Operations
All Shook Up Bar and Beverage Catering
01.2020 - 01.2022
- Streamlined operational processes to enhance service delivery and customer satisfaction.
- Led cross-functional teams to implement strategic initiatives, improving efficiency across catering services.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Developed and executed training programs for staff, fostering a culture of continuous improvement and excellence.
- Oversaw inventory management systems, ensuring optimal stock levels and reducing waste in beverage catering operations.
- Collaborated with marketing teams to create promotional materials, increasing brand visibility and customer engagement.
- Analyzed operational data to identify trends and opportunities for process optimization and cost reduction.
- Established vendor relationships to negotiate contracts, achieving favorable terms and enhancing supply chain efficiency.
- Implemented quality control measures that ensured compliance with health regulations and industry standards in beverage service.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Bar Manager/Bartender/Server
Lake Guntersville State Park
01.2017 - 01.2020
- Managed bar operations, ensuring compliance with health and safety regulations.
- Oversaw inventory management, optimizing stock levels to reduce waste and increase profitability.
- Implemented new cocktail menu, enhancing guest experience and boosting sales performance.
- Coordinated events and private parties, tailoring services to meet client expectations effectively.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Assistant Bar Manager/Bartender/Server
The Point @ Valmonte
01.2014 - 01.2018
- Assisted in managing daily bar operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff on cocktail preparation and bar procedures, enhancing team efficiency.
- Developed and implemented inventory management processes to maintain optimal stock levels.
- Collaborated with the Bar Manager in creating seasonal drink menus to attract customers.
- Monitored compliance with health and safety regulations, promoting a safe work environment.
- Coordinated special events and promotions, increasing bar visibility within the community.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
Education
Associate of Science - General Studies
Snead State Community College
Boaz05-2026
Skills
- Adaptive
- Customer relationship building
- Strong work ethic
- Guest engagement
- Exceptional customer service
Timeline
Server
The Standard Social Market
11.2025 - Current
Server
Rosie's Cantina
10.2022 - 11.2025
Director of Operations
All Shook Up Bar and Beverage Catering
01.2020 - 01.2022
Bar Manager/Bartender/Server
Lake Guntersville State Park
01.2017 - 01.2020
Assistant Bar Manager/Bartender/Server
The Point @ Valmonte
01.2014 - 01.2018
Associate of Science - General Studies
Snead State Community College