Dependable, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
SERVER
TEXAS ROADHOUSE
08.2019 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
FRONT LINE EMPLOYEE
HARDEES
06.2017 - 07.2019
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.