I have been in the food industry for about 3 years, and I love making relationships with customers and my coworkers. I am a very outgoing and easy-going person and love to bond with everyone. Any job I can get where I can have conversations with someone is the best job for me. I am a very quick learner and love to try and learn new things.
Overview
3
3
years of professional experience
Work History
CSR/Cook Operator
Hal's Drive Inn
Sedro-Woolley, Washington
10.2024 - Current
Assisted customers with menu selections and special requests.
Answered customer inquiries and provided accurate information regarding products and services.
Developed strong customer relationships to encourage repeat business.
Collaborated with team members to enhance service efficiency during peak hours.
Processed orders
Handled cash transactions and balanced registers at end of shifts.
Maintained cleanliness and organization of dining area and service stations.
Provided training to new staff on customer service protocols and procedures.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Hostess
Cascade Pizza
Sedro-Woolley, Washington
09.2023 - 04.2024
Greeted guests warmly upon arrival, seating them promptly.
Greeted and seated guests promptly in a fast-paced dining environment.
Managed reservation system to optimize table turnover and guest flow.
Collaborated with servers to help get food/drinks out in a timely manner
Assisted in training new hostesses on procedures and customer service standards.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.