Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jade Knapp

Wichita Falls

Summary

Dynamic front counter worker at Chick-fil-A, recognized for enhancing customer satisfaction through exceptional service and efficient order processing. A quick learner and team player, I mastered menu offerings and streamlined operations, achieving improved accuracy and faster turnaround times. Committed to cleanliness and compliance, I fostered loyalty through personalized customer interactions. Ready to apply transferable skills to contribute positively to new role.

Overview

1
1
year of professional experience

Work History

Front Counter Worker

Chick-fil-A
07.2024 - 03.2025
  • Delivered exceptional customer service in fast-paced environment.
  • Processed orders accurately and efficiently using point-of-sale system.
  • Maintained cleanliness and organization of front counter area.
  • Adapted quickly to changes in menu items and promotions.
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Mastered menu offerings, allowing for quick responses when addressing dietary restrictions or allergen concerns from customers.
  • Supported colleagues during peak hours, multitasking effectively to manage workload demands.
  • Addressed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
  • Streamlined order processing for increased accuracy and quicker turnaround times.

Education

Bachelor of Arts - History Education

Midwestern State University
Wichita Falls, TX
05-2029

High School Diploma -

Memorial High School
Wichita Falls, TX
05-2025

Skills

  • Cleanliness
  • Maintaining records
  • Customer service
  • Quick learner
  • Team player
  • Customer assistance
  • Efficient multitasking
  • Accuracy and efficiency
  • Customer focused
  • Excellent work ethic

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I enjoy cooking for friends and family gatherings
  • Historical Exploration
  • Fashion

Timeline

Front Counter Worker

Chick-fil-A
07.2024 - 03.2025

Bachelor of Arts - History Education

Midwestern State University

High School Diploma -

Memorial High School