Jade K. Williams
Summary
Experienced with volunteered patient care and daily living assistance with close relatives. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Leader
Potbelly Sandwich Works
03.2018 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Enhanced team performance through effective scheduling and task delegation.
- Managed daily cash handling tasks including register reconciliation, deposits, and change requests accurately.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
Security Officer
Sitemetric Operations
07.2024 - 06.2025
- Implemented access control procedures to manage entry and exit of individuals.
- Responded promptly to incidents, coordinating with local law enforcement as needed.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
Security Officer
Allied Universal
07.2024 - 05.2025
- Monitored premises to ensure safety and security of property and personnel.
- Developed incident reports detailing findings and actions taken during security breaches.
- Conducted regular patrols to identify and address potential security risks.
Shift Manager
Five Guys
05.2023 - 08.2024
- Supervised daily operations to ensure adherence to company standards and customer satisfaction.
- Trained and mentored new team members on food safety and service protocols.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Concierge
Titan Security Group
12.2023 - 05.2024
- Monitored premises to ensure safety and security of guests and staff.
- Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
Associate Kitchen Manager
Chicago Public Schools
12.2022 - 06.2023
- Oversaw daily kitchen operations, ensuring compliance with health and safety standards.
- Managed inventory levels, coordinating with suppliers to maintain stock efficiency.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Education
CNA License -
Illinois Nursing Academy
Chicago, IL09.2025
Highschool Diploma -
Goode STEM Academy
Chicago, IL06.2018
Skills
- Proficient in Microsoft Word, Excel, Outlook, Adobe Reader
- Skilled in troubleshooting and problem-solving
- Attentive, concise, and detailed
- Great time management, strong communication skills, and ability to work well with others
Certification
- Licensed CNA (2025)
- Cardiopulmonary Resuscitations (CPR) (2025)
- Certified Food Service Manager (2025)
- DCFS Mandated Reporter (2023)
Timeline
Security Officer
Sitemetric Operations
07.2024 - 06.2025
Security Officer
Allied Universal
07.2024 - 05.2025
Concierge
Titan Security Group
12.2023 - 05.2024
Shift Manager
Five Guys
05.2023 - 08.2024
Associate Kitchen Manager
Chicago Public Schools
12.2022 - 06.2023
Shift Leader
Potbelly Sandwich Works
03.2018 - Current
CNA License -
Illinois Nursing Academy
Highschool Diploma -
Goode STEM Academy