Jade Lake
West Jordan,Utah
Summary
Dynamic Verifications Specialist and Training Coordinator with a proven track record at Peopletrail and Dealertrack. Excelled in enhancing verification accuracy and training efficiency, leveraging skills in data integrity and communication. Achieved significant process improvements and excelled in customer service, demonstrating a commitment to excellence and teamwork.
Overview
6
6
years of professional experience
Work History
Verifications Specialist
Peopletrail
Draper, UT
11.2017 - 03.2020
- Generated reports on key performance metrics related to the effectiveness of the verification process.
- Contacted consumers from prepared list to conduct interviews to obtain information.
- Accessed third-party verification databases to identify work history.
- Performed verification of resumes, and ensured data accuracy.
- Assisted in training new staff on verification procedures and best practices.
- Implemented process improvements to enhance the efficiency and accuracy of verification.
- Navigated through multiple online systems to obtain documentation.
- Collaborated with other departments to ensure the timely resolution of issues related to verifications.
- Reviewed data obtained from interviews for completeness and accuracy.
- Assisted individuals in filling out applications or questionnaires.
Training Coordinator
Dealertrack
South Jordan, UT
03.2014 - 08.2017
- Supported onboarding of new employees by assist-hosting orientation sessions.
- Selected and assigned instructors to conduct training.
- Coordinated logistics for training sessions, including scheduling, venue selection, and equipment setup.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Maintained accurate records of all trainings conducted.
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Provided ongoing support to internal customers throughout the entire training process.
- Monitored participants' progress during the training session.
- Collaborated with department heads to tailor training programs to specific job roles and functions.
Education
High School Diploma -
Glacier High School
Kalispell, MT01-2012
Bachelor of Science - Management
Western Governors University
Salt Lake City, UTSkills
- Background checks
- Accuracy and precision
- Data integrity
- Document management
- Coordination and scheduling
- Customer service
- Data verification
- Communication and interpersonal skills
References
References available upon request.
Timeline
Verifications Specialist
Peopletrail
11.2017 - 03.2020
Training Coordinator
Dealertrack
03.2014 - 08.2017
High School Diploma -
Glacier High School
Bachelor of Science - Management
Western Governors University
Similar Profiles
Eric BoettcherEric Boettcher
Senior Maintenance Supervisor at Nxt ManagementSenior Maintenance Supervisor at Nxt Management
Gary JacobsenGary Jacobsen
MLS Specialist III at ARUP LaboratoriesMLS Specialist III at ARUP Laboratories
Levi BergmanLevi Bergman
Server at Resort Lifestyle CommunitiesServer at Resort Lifestyle Communities