Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jade Brown

Universal Mental Health
Zebulon,NC
1
Certification
8
years of professional experience

Dedicated Human Services Professional with experience supporting individuals with intellectual and developmental disabilities, autism, seniors, and families involved in child welfare services.

Work History

Human Services Child Welfare

7 Years 8 Months
Bountiful Life LLC | 02.2019 - 2022

Supported children and families by maintaining case documentation, coordinating resources, and promoting child safety for ongoing care.

  • Provided meals
  • Administered medications
  • Escorted the children to shower and complete hygiene.
  • Assisted with tutoring and homework
  • Provided transportation to doctors, school, and other appointments.

Patient Care Assistant

9 Months
No Place Like Home Senior Services | 01.2026 - Current
  • Provided in-home senior care including personal care, companionship, meal preparation, transportation, and reporting health changes.
  • • Assistance with activities of daily living (ADLs)• Personal care and hygiene assistance• Meal preparation and feeding assistance• Medication reminders• Companionship and emotional support• Light housekeeping and laundry• Mobility and transfer assistance• Transportation and errands• Documentation and Electronic Visit Verification (EVV) compliance• Other duties as assigned within the scope of the position

Direct Support Professional

3 Years 9 Months
Easterseals UCP | 03.2021 - 12.2024

Provided person-centered support through ADL assistance, community integration support, behavior support, and care-team collaboration to ensure coordinated service delivery.

As a Personal Care Assistant (PCA) at Easterseals, I provide compassionate, person-centered care and assistance to individuals with intellectual and developmental disabilities, autism, physical disabilities, and other support needs. My role focuses on promoting independence, maintaining personal dignity, ensuring safety, and improving each individual’s quality of life.

Key Responsibilities:

  • Assist individuals with activities of daily living, including bathing, dressing, grooming, toileting, and personal hygiene.
  • Provide support with meal preparation, feeding, medication reminders as authorized, and maintaining a clean, safe environment.
  • Encourage independence by helping individuals develop daily living, communication, social, and life skills.
  • Support individuals with autism and developmental disabilities by following individualized care plans and using appropriate behavioral support strategies.
  • Assist with transportation, community outings, recreational activities, and participation in social programs.
  • Observe and report changes in behavior, mood, physical condition, or overall well-being to supervisors and appropriate care team members.
  • Maintain accurate documentation of services provided, daily activities, incidents, and individual progress.
  • Use patience, empathy, professionalism, and effective communication when interacting with individuals, families, and interdisciplinary care teams.
  • Follow organizational policies, infection-control procedures, confidentiality requirements, and health and safety guidelines.
  • Advocate for individuals’ rights, choices, independence, and inclusion within their homes and communities.

Patient Care Assistant

1 Year 8 Months
Universal Mental Health | 02.2025 - Current
  • Assisted seniors with bathing, grooming, dressing, and daily personal care needs.
  • Supported mobility, transfers, and repositioning using safe patient handling techniques.
  • Monitored client comfort and reported changes in condition to care team promptly.
  • Prepared meals and snacks according to dietary needs and service plans.
  • Performed light housekeeping, laundry, and sanitation tasks to maintain safe environments.
  • Documented care activities, observations, and client preferences accurately for continuity.
  • Reminded clients about medications, appointments, and routine wellness activities.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.

Education

Associate of Science - Human Resources Management

Wake Technical Community College | Raleigh, NC

No Degree - Business Administration And Management

Chowan University | Murfreesboro, NC

High School Diploma

Wake Forest High School | Wake Forest, NC | 06.2016

Skills

Coordinated developmental disability support services.
Adapted autism support approaches to client needs.
Contributed to child welfare case support.
Supported senior care services with dignity and respect.
Managed crisis intervention response with sound judgment.
Maintained thorough
compliant documentation.
Applied HIPAA privacy practices across care settings.
Delivered person-centered care aligned with individual goals.
Strengthened communication across clients
families
and staff.
Partnered with teams to support consistent care delivery.

Certification

First Aid, CPR, and AED (Certification S00070651)

• Basic Firefighting (SHLSOS-53) Certification #S00070631

• Crowd Management Certification #S00070572

• Personal Survival Techniques Certification #S00070749

• United States Merchant Mariner Credential (CN: 00686761) Reference # 8677286

• TWIC license

• Personal Safety & Social Responsibilities (Certificate #S00070683)

• HDI Customer Service Representative Certification (Certificate ID: (38003)

Timeline

Patient Care Assistant

No Place Like Home Senior Services
01.2026 - CurrentRead More

Patient Care Assistant

Universal Mental Health
02.2025 - CurrentRead More

Direct Support Professional

Easterseals UCP
03.2021 - 12.2024Read More

Human Services Child Welfare

Bountiful Life LLC
02.2019 - 2022Read More

Wake Technical Community College

Associate of Science from Human Resources Management
Read More

Chowan University

No Degree from Business Administration And Management
Read More

Wake Forest High School

High School Diploma
Read More
Jade Brown