Jade Macy

• Provide personalized customer service, offering styling advice and product recommendations.
• Develop and maintain strong relationships with high-net-worth clients to drive repeat business.
• Address customer concerns, ensuring a positive experience and fostering long-term loyalty.
• Monitor daily operations to ensure the store is running smoothly and efficiently.
• Communicate with customers regarding repairs, timelines, and product modifications.

Facilitated store opening and closing procedures.

• Prepared beverages, suggested products and operated POS system

• Sanitized, polished counters and cleaned the tables

• Managed inventory and stocked merchandise

Prepared and compiled educational resources for training sessions.

Managed phone communications with professionalism.

Handled front desk duties during peak hours.