Jade McMillan
Ipswich,MA
Summary
Detail-oriented professional with extensive experience in outdoor recreation and customer service. Proven ability to multitask and manage time effectively while ensuring customer satisfaction. Committed to creating positive and memorable experiences for all customers. Currently pursuing flexible part-time employment with availability on weekends and Fridays.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Outdoor Recreation Facilitator
Syracuse Univiersity
Syracuse, New York
08.2025 - Current
- Facilitated group activities that promoted teamwork and communication skills among participants.
- Monitored safety protocols during activities to ensure a secure environment for all attendees.
- Worked collaboratively with team members to provide an enjoyable experience for all participants.
- Assisted with set-up, clean-up, and organization of recreational supplies and equipment before and after each program event.
- Implemented strategies that encouraged participation from individuals who may have difficulty engaging in activities due to physical or mental limitations.
Camp Counselor
La Vida Adventure Camp
Wenham, Massachusetts
06.2023 - Current
- Facilitated daily recreational activities to enhance camper engagement and enjoyment.
- Supervised camper groups during outdoor adventures, ensuring safety and adherence to guidelines.
- Trained junior counselors on effective child supervision and safety protocols.
- Organized team-building exercises to promote collaboration and friendship among campers.
- Evaluated camper progress and offered personalized feedback to promote growth.
- Organized and supervised camp activities such as rock climbing, canoeing, kayaking, mountain biking, and ropes courses.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
Restaurant Hostess
Ipswich Ale Brewery
Ipswich, Massachusetts
09.2022 - 08.2025
- Managed guest seating arrangements to maximize dining area efficiency.
- Coordinated reservations and communicated any changes to staff promptly.
- Assisted in training new hostesses on customer service standards.
- Maintained cleanliness and organization of the reception area.
- Engaged with guests to create a welcoming environment upon arrival.
Cashier/Cook
Jetties Bagels
Ipswich, Massachusetts
09.2021 - 12.2024
- Handled cash and credit transactions, maintaining high accuracy in cash handling procedures.
- Supported inventory control by restocking merchandise as needed.
- Trained new cashiers on point of sale operation and customer service protocols.
- Followed recipes to prepare meals according to customer specifications.
- Managed food prep tasks, efficiently organizing work to handle peak dining periods without delays.
Education
High School Diploma -
Ipswich High School
Ipswich, MA06-2025
Skills
- Customer service and support
- Workflow management
- Front counter operations
- Food safety practices
- Attention to detail
- Communication skills
- Opening and closing procedures
- Point of sale management
- Professional demeanor
- Multitasking and organization
- Ingredient inventory management
- Team collaboration
Certification
CPR - American Red Cross, Issued 2025
Timeline
Outdoor Recreation Facilitator
Syracuse Univiersity
08.2025 - Current
Camp Counselor
La Vida Adventure Camp
06.2023 - Current
Restaurant Hostess
Ipswich Ale Brewery
09.2022 - 08.2025
Cashier/Cook
Jetties Bagels
09.2021 - 12.2024
High School Diploma -
Ipswich High School