Jade R. Salvo
Gray Court,SC
Summary
To utilize the skills I have obtained over the years in a professional and consistent manner within an office environment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Night Auditor
Residence Inn-Hospitality America
Greenville, SC
02.2022 - Current
- Managed nightly audits of financial transactions and hotel operations.
- Processed guest registrations and check-ins efficiently during overnight shifts.
- Reconciled daily revenue reports and maintained accurate financial records.
- Conducted security checks throughout the hotel premises for guest safety.
- Provided exceptional customer service to guests with inquiries and issues.
- Assisted in training new staff on night audit procedures and systems.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
- Prepared detailed audit reports at the end of each shift.
- Documented wake-up requests and set up automatic calls in system.
- Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
Night Auditor
Fairfield Inn by Marriott
03.2020 - 02.2022
- Night Auditor
- Breakfast attendant
- Ensure guests enjoy their stay.
- Full knowledge of the FOSSE program used
- Maintain communication between many department
- Dependable Hard working
- Loyal
- Imperial Investments
- Managed nightly audits of financial transactions and hotel operations.
- Reconciled daily revenue reports and maintained accurate financial records.
- Conducted security checks throughout the hotel premises for guest safety.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Processed guest check-outs, including payment processing and providing receipts.
General Manager
Dunkin Donuts
10.2016 - 01.2019
- Payroll
- Maintain inventory control
- Manage 20+ employees
- Report straight to managerial employer
- Daily paperwork and deposits
- Provide excellent customer service
- Maintain busy drive-thru
- Accurately record and expedite orders correctly
- All aspects of restaurant sanitation and safety
- Daily redbook entries
- Food inventory records and control
- Servsafe certified
- Raising profits by $88,000 my 1st year as GM
Assistant Manager
Dunkin Donuts
04.2012 - 07.2015
Assistant Manager
Dunkin Donuts
06.2010 - 03.2012
Food Service Worker
Aramark
08.2009 - 02.2011
- Maintain buffet style front line for over 1000 students per seating
- Understand and utilize sanitation and food safety responsibilities
- Grill cook
- Saute cook
- Food running
- Responsible for front of house and back of house communications
Staff Accountant/HR Manager
Planet Hollywood
09.2005 - 04.2009
- Responsible for all accounts receivable/payable
- All aspects of payroll for over 100 employees
- Daily sales/cash audits
- Great Plains Dynamics
- ADP trained and certified
- Monthly P&L reports
- Proficient in Microsoft word, excel, outlook
- Month end, year end and quarter end reports and files
- All administrative duties
Crew Member
Dunkin Donuts
09.1995 - 09.1998
Education
General Equivalency Diploma
Conway, SCSkills
- Quick Learner
- Extensive Experience with Money/Numbers
- Adaptable to Change
- Organized
- Professional
- Problem solving
- Attention to detail
- Conflict resolution
- Complaints management
- Guest relations
Certification
- ServSafe certification
- ADP trained and certified
- Manager trainer certification
References
- Juliet Campbell, Planet Hollywood, 407-903-5617
- Tara Knowlin, Aramark, 843-251-1802
- Greg Carpenter, Fairfield Inn, 864-962-8500
Timeline
Night Auditor
Residence Inn-Hospitality America
02.2022 - Current
Night Auditor
Fairfield Inn by Marriott
03.2020 - 02.2022
General Manager
Dunkin Donuts
10.2016 - 01.2019
Assistant Manager
Dunkin Donuts
04.2012 - 07.2015
Assistant Manager
Dunkin Donuts
06.2010 - 03.2012
Food Service Worker
Aramark
08.2009 - 02.2011
Staff Accountant/HR Manager
Planet Hollywood
09.2005 - 04.2009
Crew Member
Dunkin Donuts
09.1995 - 09.1998
General Equivalency Diploma