Summary
Overview
Work History
Education
Skills
Timeline
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Jade Salter

Elton,LA

Summary

Team player who is adaptable and goal-oriented and has experience in scheduling, customer relationship management, and document control. Pursuing a new sales-oriented position in which hard work and dedication will be rewarded. Dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company. Professional in customer-focused management with experience identifying issues and implementing solutions. Passionate Registered Behavioral Technician with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.

Overview

10
10
years of professional experience

Work History

Registered Behavior Technician

West Behavioral
Jennings, LA
04.2023 - Current
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Assisted in the development of positive behavior supports within the classroom environment.

Sales Consultant

Bluelink Wireless At&t
Eunice, La
07.2022 - 04.2023
  • Assisted walk-in customers with sales and customer service
  • Used a consultative sales approach to understand customer needs and make relevant recommendations
  • Accurately processed cash and credit payments
  • Assisted walk-in customers in determining their financial needs and goals in order to provide tailored solutions.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Developed key customer relationships to increase sales.

Customer Service Manager

Hyundai Genesis
Lafayette, Louisiana
11.2021 - 07.2022
  • Called or emailed existing and prospective customers, consistently exceeding quarterly sales targets
  • Took advantage of several upsell opportunities with new and potential customers, resulting in a revenue increase of [Number]%
  • Deal with customer service issues and complaints
  • Improved internal and external customer satisfaction ratings by efficiently researching, troubleshooting, and resolving escalated issues
  • Investigated and addressed common, advanced, and long-standing customer concerns in order to increase company loyalty.

Car Salesperson

Sterling Buick GMC
West Jennings, LA
01.2021 - 11.2021
  • Responded to potential customers' phone and email inquiries
  • Followed up on warm Internet leads and answered customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites
  • Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns
  • Qualified buyers by matching their needs and interests to different car and truck models and discussing financing options.

Store Manager

At&t Livemobile
Eunice, LA
04.2014 - 12.2020
  • Manage point-of-sale systems, focusing on accuracy and efficiency
  • Generated repeat business through excellent customer service
  • Counted cash drawers and made bank deposits
  • Increased sales by creating and analyzing weekly inventory reports
  • Established a loyal customer base
  • All store and staff issues, financial goals, and sales were reported to the district manager
  • Meet or exceed store sales and profit targets by inspiring consumer loyalty.

Education

High School Diploma - Some college (No degree) -

Elton High School

Some college (No degree) -

Louisiana State University Eunice

Skills

  • Cold calling skills
  • Document scanning
  • Acquiring clients
  • Sales
  • Networking skills
  • Case Management
  • Behavior Management
  • ABA Techniques
  • Data Collection
  • Communication
  • Client Relationship Development

Timeline

Registered Behavior Technician

West Behavioral
04.2023 - Current

Sales Consultant

Bluelink Wireless At&t
07.2022 - 04.2023

Customer Service Manager

Hyundai Genesis
11.2021 - 07.2022

Car Salesperson

Sterling Buick GMC
01.2021 - 11.2021

Store Manager

At&t Livemobile
04.2014 - 12.2020

High School Diploma - Some college (No degree) -

Elton High School

Some college (No degree) -

Louisiana State University Eunice

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Jade Salter