Jade Seawell Holmes

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Used POS system to enter orders, process payments and issue receipts.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Greeted Customers

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items and join reward programs.
• Addressed customer concerns
• Worked closely with shift manager to solve problems and handle customer concerns.
• Collected and authorized payments of guests.

• Coached team members in techniques necessary to complete job tasks.
• Trained new team members by relaying information on company procedures and safety requirements.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Provide fast, easy, flexible, and friendly service to our customers through achieving Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.