Summary
Overview
Work History
Education
Skills
Timeline
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Jade Shaw

Lawrence,KS

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

3
3
years of professional experience

Work History

Front End Team Lead

Walmart
09.2022 - Current
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in 25 checkout stations to verify adequate cash supply.
  • Created employee schedules to align coverage with forecasted demands.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained accurate records of sales and financial transactions.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.

Phone Repair Technician

Asurion
03.2022 - 09.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Exceptional time management to reach appointments on time.
  • Provide bad news to customers

Broadcast Technician

Kansas State Capitol
11.2021 - 03.2022
  • Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.
  • Researched and evaluated new broadcast technologies to utilize latest technologies.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Schedule, email, and communicate with Senator's and Committee Assistants
  • Proficient is Microsoft Office
  • Maintain a professional persona all day
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Team Associate

Walmart
06.2020 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Highly involved in teamwork and sharing proper knowledge with other associates.

Education

Certificate - IT Administrations And Networking

Centriq Training
Kansas City, MO
11.2021

Skills

  • Records Organization
  • Calendar and Scheduling Software
  • Efficient Service
  • POS Inventory System Operation
  • Front-End Support
  • Accurate Money Handling
  • Staff Supervision
  • Motivational Leadership
  • Customer Experience

Timeline

Front End Team Lead

Walmart
09.2022 - Current

Phone Repair Technician

Asurion
03.2022 - 09.2022

Broadcast Technician

Kansas State Capitol
11.2021 - 03.2022

Team Associate

Walmart
06.2020 - 11.2021

Certificate - IT Administrations And Networking

Centriq Training

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Jade Shaw