Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Simkins

Henderson

Summary

Energetic and personable server with a talent for anticipating guest needs and providing top-notch service. Skilled in efficiency, cash management, POS systems, and cocktail mixing, with a focus on communication and multitasking. Committed to creating memorable guest experiences and eager to join a vibrant team.

Overview

9
9
years of professional experience

Work History

Gaming Bartender

The Lodge
01.2025 - Current
  • Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender/Server

PTs Gold
05.2023 - 01.2025
  • Greet customers with a smile and provide great service to build relationships with guests.
  • Accurately handle cash and credit card transactions while utilizing POS system efficiently.
  • Maintain current knowledge of the menu and key ingredients as well as any promotional items.
  • Explain customer loyalty program to guests and sign them up as needed.
  • Fill out related gaming paperwork and tax forms correctly and efficiently.
  • Maintain impeccable cleanliness and organization in bar area, ensuring compliance with health and safety regulations while enhancing overall guest experience.

Cocktail Server

Westin Lake Las Vegas
08.2022 - 10.2024
  • Consistently maintained cleanliness and professional grooming standards, contributing to an inviting atmosphere.
  • Strategically organized stations to improve service flow and meet guests' requests rapidly, adhering to quality standards.
  • Greeted guests with a smile and took orders in a timely manner while anticipating guests needs to give the best service possible.
  • Carried trays and served beverages to guests around the pool area, including up and down large stairs.
  • Maintained cleanliness of pool area by removing of trash and debris, and collaborated with coworkers to uphold safety standards to ensure guests satisfaction.
  • Accepted guest payment, processed credit cards and room charges accurately in a fast paced environment.

Server

Coffee Cup Cafe
01.2016 - 10.2024
  • Efficiently opened restaurant daily ensuring proper set-up and preparation for operations, ensuring the entire shift runs smoothly.
  • Leveraged exceptional communication skills to build lasting customer relationships, contributing to high retention rates. Consistently delivered personalized service experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Coordinated weekend rotation schedule for staff, ensuring efficient coverage and timely transitions between roles. Cross trained to move where needed.

Bartender

Dam Bistro
09.2021 - 02.2022
  • Prepared and served a variety of specialty cocktails, standard cocktails, and non-alcoholic beverages to patrons in an intimate bar environment.
  • Prepped and stocked bar daily to ensure drinks were made in a smooth and timely manner.
  • Helped create monthly promotional martinis and other cocktails with owner.
  • Demonstrated proficiency in multitasking and prioritizing tasks in a fast-paced environment to help servers when necessary.

Education

Speech Pathology - Psychology, American Sign Language

Nevada State University
Henderson, NV

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Menu memorization
  • Team collaboration
  • Outgoing personality
  • Drink preparation techniques
  • Classic cocktails
  • Creative mixology

Timeline

Gaming Bartender

The Lodge
01.2025 - Current

Bartender/Server

PTs Gold
05.2023 - 01.2025

Cocktail Server

Westin Lake Las Vegas
08.2022 - 10.2024

Bartender

Dam Bistro
09.2021 - 02.2022

Server

Coffee Cup Cafe
01.2016 - 10.2024

Speech Pathology - Psychology, American Sign Language

Nevada State University

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