JADE VEGA
Stratford,CT
Summary
Goal-oriented customer service employee versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales. Completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Oronoque Farms Gift , Bakery and Boutique
Shelton, CT
10.2023 - Current
- Answer customer questions about sizing, accessories, and merchandise care.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provide positive first impressions to welcome existing, new, and potential customers.
- Prepare merchandise for sales floor by pricing or tagging.
- Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Help customers locate products
- Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
- Solve customer challenges by offering relevant products and services.
- Manage returns, exchanges and refunds in accordance with store policy.
- Stock merchandise, clearly labeling items, and arranging according to size or color.
- Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Wrap, box and weigh bakery department products.
Education
General Studies
Gateway Community College
New Haven, CT01-2029
Skills
- Exceptional customer service
- Problem-solving
- Cleaning techniques
- Customer engagement
- Written and oral communication
- Teamwork and collaboration
- Calm demeanor
- Shipment processing
- Timely follow-up
- Time management
Accomplishments
- Drum Major of the SHS Marching Gaels for the 24' - 25' school year
Timeline
Sales Associate
Oronoque Farms Gift , Bakery and Boutique
10.2023 - Current
General Studies
Gateway Community College