Jadeana K Thomas
Montego bay
Summary
Driven professional with a diverse background in customer service and sales, notably at Teleperformance, where strategic prospecting consistently met sales goals. Skilled in bilingual communication (German) and demonstrating exceptional attention to detail. Adept at leveraging organizational skills and adaptability to exceed employer expectations, fostering positive customer experiences and team collaboration.
Overview
6
6
years of professional experience
Work History
Cabin Cleaner
Menzies Ajas
Montego Bay
10.2023 - 05.2024
- Vacuumed floors and cleaned aircraft's cockpit.
- Ensured that all cleaning supplies were properly stored after use.
Customer Service and Sales Agent
Teleperformance
Montego Bay
02.2023 - 10.2023
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Continuously met sales goals via strategic prospecting.
Salesperson
Nymph Haven
Montego Bay
01.2022 - 12.2022
- Maintained accurate records of customer interactions and transactions.
- Assisted customers in selecting appropriate products or services for their needs.
Tour Representative
Tropical Tours
Montego Bay
06.2022 - 09.2022
- Provided assistance to customers regarding booking accommodations, transportation and sightseeing arrangements for their trips.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Communicated with clients via phone or email to answer questions related to the tour packages offered.
Cashier
Value Right Supermarket
Montego Bay
07.2018 - 03.2020
- Processed customer payments quickly and returned exact change and receipts.
Education
High School Diploma -
St. James High
Montego Bay, St. James - 201703-2020
Skills
- Bilingual (German)
- Goal-oriented
- Avid Reader
- Customer service
- Sales
- Aircraft cleaning
- Time management
- Attention to detail
- Problem solving
- Teamwork
- Organizational skills
- Adaptability
Phone
- (876)227-1709
- (876)537-2936
- Jadeanathomas@gmail.com
- Raphibarr@gmail.com
Languages
German
Professional
English
Professional
References
References available upon request.
Timeline
Cabin Cleaner
Menzies Ajas
10.2023 - 05.2024
Customer Service and Sales Agent
Teleperformance
02.2023 - 10.2023
Tour Representative
Tropical Tours
06.2022 - 09.2022
Salesperson
Nymph Haven
01.2022 - 12.2022
Cashier
Value Right Supermarket
07.2018 - 03.2020
High School Diploma -
St. James High
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