Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

JADECI THOMAS

Summary

Proficient and caring nursing care giver with outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

i love assisting in any way to take care of others ,im determined ,motivated and self sufficient .


Overview

4
years of professional experience

Work History

Senior Helpers National

CNA
03.2022 - 02.2023

Job overview

  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Burger Theory

Server
06.2021 - 12.2021

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

TriWest Healthcare Alliance

Call Center Representative
02.2020 - 01.2021

Job overview

  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • help veterans get appointed to providers for an appointment.
  • listen and understand the veterans/clients problems and try to get it resolved .

Forever 21

Retail Sales Assistant at Forever 21
01.2019 - 10.2019

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • assist with inventory and store design.

Education

Beauty of Academy Professionals
Overland Park, KS

No Degree from Cosmetics
03.2021

Winnetonka
Kansas City, MO

High School Diploma
05.2018

University Overview

  • Honor Roll 11th & 12th grade
  • 3.6 gpa

Skills

  • Family Communication
  • Health Insurance Verification
  • Oral Hygiene
  • Restock Shelves
  • Dementia and Alzheimer's Knowledge
  • Patient Safety Management
  • General Housekeeping Abilities
  • Customer Support
  • POS Systems and Ordering Platforms
  • Logging Call Information
  • POS Transactions
  • Food Preparation and Safety
  • Dining Crew Workflow Optimization
  • Sales Expertise
  • Server Improvements

Accomplishments

    Graduated from beauty school ,so i am now officially a Licensed Esthetician .

    Special train in fitness as well !

Timeline

CNA

Senior Helpers National
03.2022 - 02.2023

Server

Burger Theory
06.2021 - 12.2021

Call Center Representative

TriWest Healthcare Alliance
02.2020 - 01.2021

Retail Sales Assistant at Forever 21

Forever 21
01.2019 - 10.2019

Beauty of Academy Professionals

No Degree from Cosmetics

Winnetonka

High School Diploma

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JADECI THOMAS