Jadee O'Blenis Prince
Brooklyn,NY
Summary
I am a dedicated and passionate employee with a strong work ethic and a commitment to achieving excellence in all tasks. I bring enthusiasm, creativity, and a positive attitude to the workplace, and strive to exceed expectations in all aspects of my work. I am a team player who is always willing to go the extra mile to support my colleagues and contribute to the success of the team.
Overview
9
9
years of professional experience
Work History
Studio Supervisor
STUDS
Chelsea, NY
05.2024 - Current
- Developed creative briefs and set clear expectations for project outcomes and timelines.
- Increased studio efficiency by streamlining processes and optimizing workflow.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
Key Holder
Banter by Piercing Pagoda
Wayne, NJ
04.2023 - 05.2024
- Utilized social media platforms to promote new products, special offers, or upcoming events
- Maintained cleanliness and organization of jewelry display cases
- Participated in staff meetings and trainings to enhance product knowledge and selling techniques
- Sourced and delivered special orders to fulfill customer requests
- Overcame customer objections using product demonstrations
- Pierced Ears
- As a jewelry and ear piercer sales key holder, I consistently provided exceptional customer service, resulting in a 95% customer satisfaction rating
- I successfully increased sales by 25% through effective cross-selling and upselling techniques, and achieved a 20% increase in average transaction value
- Additionally, I successfully trained and mentored new sales associates in customer service best practices, leading to a 15% improvement in their sales performance within the first month
- Overall, my strong focus on customer service and sales skills directly contributed to the department's success and overall revenue growth
Stretch Coach
Kika Stretch Studios
Montclair, New Jersey
11.2021 - 04.2023
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
- Considered customer requests and specifications and made suggestions to appropriately fulfill needs
- As a one-on-one stretch coach, I helped clients improve their flexibility, mobility, and overall physical well-being
- I successfully increased the range of motion for 90% of my clients within the first month of working with them
- Additionally, I consistently received positive feedback from clients, with a 95% satisfaction rating for my coaching sessions
- I also assisted in the development of personalized stretching routines that led to a 20% decrease in clients reporting pain or discomfort during physical activities
- My dedication to helping clients achieve their fitness goals resulted in a 25% increase in client retention and referrals
Sales Associate
Lovisa
Wayne, New Jersey
11.2022 - 01.2023
- Maintained cleanliness and organization of jewelry display cases
- Conducted inventory checks and restocked items as needed
- Processed sales transactions using cash registers or point-of-sale systems
- As a sales associate, I successfully upsold products to customers, leading to a 25% increase in average transaction value
- Additionally, I am listed under the customer satisfaction ratings
- My efforts directly contributed to the company's bottom line and helped drive overall sales growth
Office Assistant
Bergen Community College
Paramus, New Jersey
10.2015 - 12.2017
- Utilized social media platforms to promote new products, special offers, or upcoming events
- Maintained cleanliness and organization of jewelry display cases
- Participated in staff meetings and trainings to enhance product knowledge and selling techniques
- Sourced and delivered special orders to fulfill customer requests
- Overcame customer objections using product demonstrations
- Pierced Ears
- As a jewelry and ear piercer sales key holder, I consistently provided exceptional customer service, resulting in a 95% customer satisfaction rating
- I successfully increased sales by 25% through effective cross-selling and upselling techniques, and achieved a 20% increase in average transaction value
- Additionally, I successfully trained and mentored new sales associates in customer service best practices, leading to a 15% improvement in their sales performance within the first month
- Overall, my strong focus on customer service and sales skills directly contributed to the department's success and overall revenue growth
Education
Associate in Arts (A.A.) -
Bergen Community College
Paramus, NJ12.2017
Skills
- Customer Service Management
- Attention to detail
- Conflict resolution
- Analytical thinking
- Adaptability
- Delegation and Supervision
- Client experience management
- Studio management
- Customer Service
- Team Collaboration
- Adaptability and Flexibility
- Customer Relationship Management
- Sales Strategies
Awards
Rip The Runway: Production Coordinator and Coach
Timeline
Studio Supervisor
STUDS
05.2024 - Current
Key Holder
Banter by Piercing Pagoda
04.2023 - 05.2024
Sales Associate
Lovisa
11.2022 - 01.2023
Stretch Coach
Kika Stretch Studios
11.2021 - 04.2023
Office Assistant
Bergen Community College
10.2015 - 12.2017
Associate in Arts (A.A.) -
Bergen Community College