Taylor Buchwalter
Schaumburg,IL
Summary
Motivated and detail-oriented Psychology graduate with experience leading teams, training employees, and coordinating daily operations in customer-facing environments. Strong interpersonal, organizational, and communication skills with a passion for supporting employee success and workplace development.
Overview
6
6
years of professional experience
Work History
Studio Supervisor
Color Me Mine
Schaumburg, Illinois
11.2022 - Current
- Served as a liaison between customers, coworkers, and management to facilitate a positive studio environment.
- Coordinated and facilitated large parties and group events, managing logistics and communicating with both customers and team members to ensure smooth operations.
- Trained and supported new employees on studio processes and customer service techniques.
- Implemented best practices for studio workflow to improve efficiency and service quality.
- Conducted performance reviews for employees under supervision.
- Demonstrated strong communication, problem-solving, and conflict-resolution skills while working with diverse customers and team members in a fast-paced environment.
- Assisted with the successful transition to new ownership by adapting to updated procedures and workplace expectations.
Shift Lead
Bearology
Schaumburg, IL
02.2021 - 08.2022
- Supervised day-to-day operations and provided leadership to team members during high-volume shifts.
- Adapted quickly to changing priorities in a high-volume environment.
- Ensured compliance with health and safety regulations at all times.
- Collaborated with management and employees to develop schedules that supported business needs and team availability.
- Reviewed daily sales reports and monitored financial performance metrics.
- Coordinated workflow and delegated responsibilities to maintain efficient operations and a positive customer experience.
Brand Representative
Abercrombie & Fitch
Schaumburg, Illinois
09.2020 - 02.2021
- Promoted A&F products and brand identity to customers, enhancing brand awareness and customer engagement.
- Supported in-store events and promotions, driving customer connection with brand initiatives and elevating sales during promotional periods.
- Collaborated with team members and management to consistently meet daily sales and service goals.
- Collaborated with team members to maintain store presentation, organization, and operational efficiency.
- Resolved customer inquiries and concerns efficiently to ensure satisfaction.
Education
Bachelor of Science - Psychological Sciences
Northern Arizona University
Flagstaff, AZ05-2026
Skills
- Adaptability
- Data Analysis
- Team Collaboration
- Workflow Optimization
- Creative Problem-Solving
- Time and Project Management
Timeline
Studio Supervisor
Color Me Mine
11.2022 - Current
Shift Lead
Bearology
02.2021 - 08.2022
Brand Representative
Abercrombie & Fitch
09.2020 - 02.2021
Bachelor of Science - Psychological Sciences
Northern Arizona University