Jadelice Santiago-Harrell
Rochester,NY
Summary
Dynamic and adaptable Event Coordinator with a proven track record at KNC Elegance, excelling in leadership and crisis management. Demonstrated ability to enhance event operations through effective communication, teamwork, and critical decision-making. Leveraged data analysis to improve future events, achieving notable attendee satisfaction. Skilled, reliable and adept at fostering positive outcomes across diverse team environments.
Overview
4
4
years of professional experience
Work History
Event Coordinator
KNC Elegance
05.2024 - Current
- Managed event logistics and operations.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Banquet Server
KNC Elegance
09.2021 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
Babysitter
Tecia's Childcare
01.2021 - 06.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
Auto Detailing License - Automotive Detailing
Flower City Customs
Rochester, NY02-2023
High School Diploma -
Greece Olympia Highschool
Rochester, NY06-2022
Skills
- Dependability and time management
- Event/Room setup and breakdown
- Leadership, crisis and guest management
- Adaptability
- Communication and interpersonal skills
- Teamwork and collaboration
- Data analysis/Critical thinking and decision-making
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Event Coordinator
KNC Elegance
05.2024 - Current
Banquet Server
KNC Elegance
09.2021 - Current
Babysitter
Tecia's Childcare
01.2021 - 06.2022
Auto Detailing License - Automotive Detailing
Flower City Customs
High School Diploma -
Greece Olympia Highschool
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