Summary
Overview
Work History
Education
Skills
Timeline
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Jadelin Calmes

Birmingham,AL

Summary

Family Science undergraduate looking to bring a friendly and service-hearted personality to the Alabama Baptist Children's Home. Has experience in administration, working independently as well as in groups, and efficient organizational skills.

Overview

8
8
years of professional experience

Work History

Member Service Representative

Quest Diagnostics
03.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Verified customer identification and documentation for compliant transactions.

Cashier

Fleur De Lis Gourmet Bakery
04.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Tax Administrator

Paycom
08.2020 - 03.2022
  • Prepared tax returns for individuals and businesses.
  • Kept case data and contact information up to date to expedite proceedings.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelors - Family Science

Oklahoma Baptist University
05.2020

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Morrison Academy

Skills

  • Administrative and Office Support
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • Document and Records Management
  • Customer Data Confidentiality
  • Client Interactions
  • Excellent Customer Service

Timeline

Member Service Representative

Quest Diagnostics
03.2023 - Current

Cashier

Fleur De Lis Gourmet Bakery
04.2022 - 02.2023

Tax Administrator

Paycom
08.2020 - 03.2022

Bachelors - Family Science

Oklahoma Baptist University

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Morrison Academy

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Jadelin Calmes