JADELYN JACKSON
Huntsville
Summary
Adaptable and service-driven professional with a strong background in customer care, administrative support, and team collaboration. Experienced in managing front desk operations, coordinating schedules, and maintaining organized records with accuracy and confidentiality. Skilled at multitasking in fast-paced environments while delivering excellent communication and personalized support to diverse groups of people. Dedicated to creating a welcoming and efficient environment that supports both staff and clients through professionalism, empathy, and strong problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Front Desk Supervisor
Fairfield Inn and Suites
Decatur, AL
10.2024 - Current
- Manage front desk operations, ensuring smooth check ins.
- Processed payments accurately while maintaining secure handling of financial transactions.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Maintained organized and confidential records using property management systems
- Trained new staff on hotel policies, software systems, and customer service protocols.
- Coordinated with sales department on group bookings, ensuring seamless communication between departments for optimal client experience.
Production Worker
GE Appliances
Decatur, AL
05.2024 - 10.2024
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality checks on finished products to maintain high standards.
- Collaborated with team members to meet daily production targets.
- Assisted in training new employees on safety protocols and equipment usage.
- Maintained cleanliness and organization of the work area for safety compliance.
- Followed safety procedures and guidelines to maintain safe working environments.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
Education
High School Diploma -
Hartselle High School
Hartselle05-2024
Skills
- Effective communication skills
- Time management & Prioritization
- Attention to detail & Data Accuracy
- Effective problem-solving
- Guest registration
- Strong multitasking etiquette
- Customer Service & Patient Relations
- Handling high volume phone and in person inquires
- Making positive first impressions
- Building rapport quickly with guest
Timeline
Front Desk Supervisor
Fairfield Inn and Suites
10.2024 - Current
Production Worker
GE Appliances
05.2024 - 10.2024
High School Diploma -
Hartselle High School