Jade Marcell Rivera
San Jose,California
Summary
Community college graduate with Associate of Arts in Psychology degree. Consistent customer service representative with interpersonal communications, strong organization skills, and continuous multitasker.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/Server
Sizzling Lunch
12.2022 - 09.2023
- Customer service, Server, Bussed tables, Welcomed guests, Cashier, Opened and closed, Assisted guests with orders
Caregiver for Elderly
06.2022 - 06.2023
- Medical monitoring, Assisted dressing and toileting, Prepared meals and snacks, following dietary needs, Househeld chores, Transportation, Companionship
Cashier/Party Hostess
Chuck E. Cheese
09.2021 - 02.2022
- Customer service, Welcomed guests, Kid check attendant, Server, Bussed tables, Hosted parties while assisting front and kitchen, Increased party service score with first few parties hosted, Prepared for parties, Trained other employees in cashier in the first 60 days, Stocked merchandise, Assisted guests in ordering merchandise, Answered questions, Effectively interacted with guests and co-workers, Food prep
Activities Assistant/Receptionist
The Redwoods Post-Acute
03.2021 - 10.2021
- Covid screener, Maintained records of employees' covid health, Organized entertainment activities on a daily basis, Transfer calls to appropriate personnel, Interacted with residents, Welcomed guests per company protocol, Scheduled visitations with family members, Data Entry, Inspection of items brought in
Retail Associate/Cashier
Target
12.2019 - 11.2020
- Stocked merchandise, Assisted guests in finding or ordering merchandise, Processed cash, check, or credit transactions with accuracy, Answered questions, Welcomed and greeted guests, Promptly addressed guest complaints
Education
Bachelor of Arts - Psychology
University of California - San Diego
La Jolla, CA06.2025
Associate in Arts (AA) in Psychology -
Evergreen Valley College
San Jose, CA05.2022
Skills
- Cleaning Experience
- Busser
- Organizational Skills
- Food Preparation
- Restaurant Experience
- Serving Experience
- Host/Hostess
- Cashiering
- Food Service
- Kitchen Experience
- Babysitting
- Retail Sales
- Time Management
- Communication Skills
- Medical terminology
Personal Information
Title: Experienced Customer Service Representative
Certification
Mental Health First Aid
Timeline
Hostess/Server
Sizzling Lunch
12.2022 - 09.2023
Caregiver for Elderly
06.2022 - 06.2023
Cashier/Party Hostess
Chuck E. Cheese
09.2021 - 02.2022
Activities Assistant/Receptionist
The Redwoods Post-Acute
03.2021 - 10.2021
Retail Associate/Cashier
Target
12.2019 - 11.2020
Bachelor of Arts - Psychology
University of California - San Diego
Associate in Arts (AA) in Psychology -
Evergreen Valley College