Jaden Brito
Bronx
Summary
Dynamic Retail Sales Associate with a proven track record at Botanica Ojo De Dio, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and strategic product recommendations, contributing to increased sales revenue. Recognized for developing strong client relationships and maintaining a well-organized store environment.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Botanica Ojo De Dio
01.2023 - 02.2025
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Education
Ged -
Highschool of Computers And Technology
800 E Gunhill RdSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Retail Sales Associate
Botanica Ojo De Dio
01.2023 - 02.2025
Ged -
Highschool of Computers And Technology
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