Jaden Coronado
Buffalo,NY
Summary
Reliable and upbeat Customer Service Representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bath & Body Works
10.2023 - Current
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Executive Assistant
Buffalo City Hall
07.2022 - 09.2022
- Assisted in printing, sorting and mailing important informational documents to Participants of Buffalo's Mayor Byron Brown's Summer Youth Program
- Completed daily filing of important personal documents received from Participants of the Summer Youth Program
- Distributed weekly paychecks to Participants of the Summer Youth Program
- Completed daily log of tasks completed and ledger of time worked from start to finish.
Education
Some College - Business Management
Erie Community College
Buffalo, NYHigh School Diploma -
Buffalo Academy For Visual And Performing ArtsHigh School
Buffalo, NY06.2023
Skills
- Superior Interpersonal Communication skills and Customer Service
- Excellent Organizational Skills
- Quick Learner with the ability to prioritize workload
- Proficient with personal computers as well as Google Slides, Microsoft word, Power Point
- Ability to exercise independent judgment, leadership, creativity and lateral thinking skills
- Excellent Problem-solving and Conflict resolution skills
- Excellent listening skills and Product Recommendations according to customer needs
- POS System Operation
- Merchandising knowledge
- Policy and Procedure Adherence
Timeline
Sales Associate
Bath & Body Works
10.2023 - Current
Executive Assistant
Buffalo City Hall
07.2022 - 09.2022
Some College - Business Management
Erie Community College
High School Diploma -
Buffalo Academy For Visual And Performing ArtsHigh School