JADEN EDWARDS
Cedar Hill,TX
Summary
SUMMARY OF QUALIFICATIONS Diligent Backroom Sales Associate well-versed in accurately coordinating paperwork such as purchase orders, requisitions and refund requests. Experienced in working with various types of inventory while keeping documentation up-to-date for optimal recordkeeping. Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Backroom Sales Associate
HomeGoods
04.2022 - Current
- Play a pivotal role in successful annual inventory audits, meticulously preparing backroom areas for efficient and accurate counting processes.
- Boost customer satisfaction levels through prompt resolution of issues related to returns, exchanges, or damaged merchandise received from suppliers.
- Foster a positive work environment by promoting open communication, teamwork, and recognition of individual achievements among associates.
- Ensure optimal stock levels for promotional events, coordinating with the sales team on merchandising requirements.
- Support seasonal merchandising initiatives, working closely with visual teams to refresh displays according to company guidelines.
- Unload incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Conduct periodic audits to verify inventory accuracy.
Merchandise Associate
HomeGoods
04.2022 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Assisted in the training and development of new associates, fostering a positive team environment.
Retail Sales Associate
HomeGoods
04.2022 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
Education
High School Diploma -
Lake Ridge High School
Mansfield, TX06-2021
Skills
- Excellent Organizational Skills
- Dedicated to Professionalism
- Highly Goal Oriented
- Extremely Reliable
- Multitasking
- Reconciliation Experience
- Strong Communication Skills - Writing & Speaking
- Computer Skills
- Receiving Experience
Timeline
Backroom Sales Associate
HomeGoods
04.2022 - Current
Merchandise Associate
HomeGoods
04.2022 - Current
Retail Sales Associate
HomeGoods
04.2022 - Current
High School Diploma -
Lake Ridge High School
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